Random Retail

[kuda]

Last week I was doing a return for a lady.  She said, "I was here the
last two days andyou weren't."  There was another lady standing behind
her.  Second lady says,"Tuesdays and Weds are her days off." That
happens quite often.   People know my schedule and plan around it
for their returns. 

A woman freaked out last year when I took a week off.  She thought I
had quit my job. She questioned my co-workers about it. LOL!

We had a new Koger open up down the street this week.  Our business
was very slow.  I decided to check out the new store on my day off.  I
wasn't in the store five minutes when a woman stopped me and questioned
why I was there.  She said I should only shop my own store.  She was joking I
know, but it made me uncomfortable while I wasthere. I kept expecting someone
to stop me again.  A few did give me looks like they thought they knew me, but
didn't say anything.

A few weeks ago, my store manager was at Guest Services looking for something.
A guest asked me if I ever got to go home.  It pissed off the SM.  He said that yes I
got to go home and even had two days off a week.  He is sort of a jerk.  This is his
first store and he is under a lot of pressure.  He takes it out on the workers.

Our HR person told me he got a call about me.  Said the woman told him she knew I
had worked therefor a very long time and did a great job.  She just wanted to let him
know.  He was laughing when he told me.  He is often around when I help people and
commented he knows I do a great job.

Last week our Asset Protection patted me on the shoulder as he walked by.  He said
he was blessed having me work with him. Sometimes just small moments make this
horrible job worthwhile.

Comments

[lifefailsme.livejournal.com]

That's lovely people do that, plan when you will be there, very, very cool! :D

[slaymesoftly.livejournal.com]

That's wonderful. Not that your immediate boss is a jerk, but that so many customers and co-workers know and comment on how good you are at your job. It may be a crappy job, but it seems you are able to keep that from showing through as you deal with people. Good for you!

ETA: on the other hand, I'm having a hard time imagining having had to go to customer service so often that I recognize the employees there.... :)

[red-satin-doll.livejournal.com]

Our HR person told me he got a call about me. Said the woman told him she knew I
had worked therefor a very long time and did a great job. She just wanted to let him
know.

That was wonderful of her to do that because not many people do. It's always easier to complain.

I used to watch my mom make a point of complimenting employees who helped her, and speaking to their managers to directly to pass on the compliment; but it really hit home for me when I was talking to the owner of a new restaurant and praised the meal, the servers, etc and their face just lit up like a Christmas tree. It was just - wow, and so easy to make someone's day. It doesn't take much.

[silverusagi]

She said I should only shop my own store. She was joking I
know, but it made me uncomfortable while I was there.

When I worked at Kohl's, I always felt awkward about shopping at the store, lol. And I have no idea why, since I worked the night shift, and customers never even saw me.

I think it's sweet

[piggy1.livejournal.com]

I think it's sweet if someone comes look for you. It's the creepy stalkers you want to stay away from, Like my hubby,lol. He'll stop you and say " I know you from somewhere" and then start guessing. He'll start a conversation with anybody! He shows up 15 mins. later and says" didn't you remember that person he works down the street", I just laugh. You know tiff left Payless hell store. she's working at American Girl Place downtown, where they sell those cute dolls. She's got a lot of retail horror stories and she's only been there a month and a half. She works with all the uppity downtown people and tourist.FUN