Retail is Hell continues.
Feb. 5th, 2013 05:05 pmAs I was going into work this week, the manager of our Starbucks stopped me.
His son, M, is what we call a GSA. Basically M has the position of watching over
the front end. He supervises the cashiers, guest service and cart attendants. M, in
my opinion, is far too young for this job. He is just out of his teens and still more
about playing than working. His dad told me M had been arrested during my days off.
Seems M, a cashier and a guest had been involved in coupon fraud. Dad said M
called a manager to the check out, but manager was too busy. M claims manager
told him to handle it. That's one story. Others said M knew the guest and had approved
use of coupons for her before this time.
( Read more... )
His son, M, is what we call a GSA. Basically M has the position of watching over
the front end. He supervises the cashiers, guest service and cart attendants. M, in
my opinion, is far too young for this job. He is just out of his teens and still more
about playing than working. His dad told me M had been arrested during my days off.
Seems M, a cashier and a guest had been involved in coupon fraud. Dad said M
called a manager to the check out, but manager was too busy. M claims manager
told him to handle it. That's one story. Others said M knew the guest and had approved
use of coupons for her before this time.
( Read more... )