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Writer's Block: Say What?
Mar. 6th, 2012 08:21 am[Error: unknown template qotd]Job related: Do you keep women's clothing any where besides in Women's Wear?
Guy in his thirties returned an item with no receipt so he got a gift card.
Explain to Guy, "You can use this gift card on anything in the store."
Guy smirks and say, "Can I buy you?"
Seriously, I'm almost sixty and this guy is about thirty.
Personal: Do you color/frost your hair? Oh yeah, I pay big bucks to have Gray hair. *frowns*
General Retail Rant
Total idiot comes up to me demanding a comment card.
I give him one and ask if there is anything I can do to help him.
Total idiot says, "Your company is unAmerican. You don't sell B B Guns!"
Very old man comes up and wants to pay his credit card bill. Has a check all written out.
I ask for either his statement or his credit card so I can process the payment. We can use either to do a payment.
Seems he just got out of the hospital. While he was in there, his wife shredded both the statement and the card.
I tried to explain I couldn't process a payment without either the statement , the credit card or at least the card number.
We have do not have any access to customer information at store level. Very old man gets upset and starts to yell at me. I call my manager who explains that we can't process a payment with out the statement, credit card or card number.
Man gets even more upset and starts to shake.
I offered to call the credit dept of our company, but explained they would not give out any information to me. They will only talk to the card holder. The very old man get upset again and says he is hard of hearing and can't talk on the phone. So he refused to talk to anyone at the credit dept. Then he says since I won't take his payment, he doesn't owe any money to the company. I told him I did not say that. I said I couldn't process his payment with the information he was able to give me.
He stormed off saying they would just have to put him in jail for not making his payment. His payment was only about $11.
*head/desk*
Guy in his thirties returned an item with no receipt so he got a gift card.
Explain to Guy, "You can use this gift card on anything in the store."
Guy smirks and say, "Can I buy you?"
Seriously, I'm almost sixty and this guy is about thirty.
Personal: Do you color/frost your hair? Oh yeah, I pay big bucks to have Gray hair. *frowns*
Total idiot comes up to me demanding a comment card.
I give him one and ask if there is anything I can do to help him.
Total idiot says, "Your company is unAmerican. You don't sell B B Guns!"
Very old man comes up and wants to pay his credit card bill. Has a check all written out.
I ask for either his statement or his credit card so I can process the payment. We can use either to do a payment.
Seems he just got out of the hospital. While he was in there, his wife shredded both the statement and the card.
I tried to explain I couldn't process a payment without either the statement , the credit card or at least the card number.
We have do not have any access to customer information at store level. Very old man gets upset and starts to yell at me. I call my manager who explains that we can't process a payment with out the statement, credit card or card number.
Man gets even more upset and starts to shake.
I offered to call the credit dept of our company, but explained they would not give out any information to me. They will only talk to the card holder. The very old man get upset again and says he is hard of hearing and can't talk on the phone. So he refused to talk to anyone at the credit dept. Then he says since I won't take his payment, he doesn't owe any money to the company. I told him I did not say that. I said I couldn't process his payment with the information he was able to give me.
He stormed off saying they would just have to put him in jail for not making his payment. His payment was only about $11.
