Transgender issue at work.

My company has put out a statement that a  transgender person should use the restroom that corresponds to his or her gender identity while in our stores.  We have four different  restrooms in our store, one for men, one for women and two that are single rooms that locks for any guest who wants to use it.

Since the announcement, we have received so many hateful comments.  They will come to guest service and demand to know if this is our policy.  They say hateful things and are very rude. They accuse us of not caring about women and children's safety. Our sales have dropped due to this.

We have a transgender team member who has been mocked and scared more than once. The whole thing is making me ill.  I hate that my co-worker has to put up with this sort of thing.